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BOUTIQUE INFO

Urge Sensual Boutique

5520 Johnston Street

Lafayette, Louisiana 70503

CONTACT US :

337-345-4387

Fax: 337-806-9529 Attn:1119

BOUTIQUE HOURS:

Mon-Sat 9am-8pm CT

or E-mail us at info@UrgeSensualBoutique.com

ORDER PROCESSING

All orders are processed in the sequence received and generally ships within 48-72 business hours of receipt of the order (transfers and large orders may require additional time).

** Expedited orders are prioritized in our queue for rapid processing, however, that does not guarantee that your order will be delivered within 1-2 days. By requesting Expedited Shipping, we will ensure that your order will be delivered within 2-3 business days after it has left our facility.

Please note: UPS & FedEx do not count Saturdays, Sundays, or holidays as part of their Next Day & 2nd Day Air service.

SHIPPING

All items purchased prior to 2 pm Central Time, may be processed the same day. Any orders placed after, may be processed on our next business day.

***You must be 18 years of age or older to shop with Urge Sensual Boutique**

REFUNDS/EXCHANGES

Due to health and safety concerns, Lingerie, Swimwear, Underwear, Hosiery, are all considered used once they leave our store/warehouse and therefore ineligible for return, refund, or exchange.

All Dresses, Tops, Pants, Shorts, Costumes, are all eligible for Exchange or Store Credit ONLY no refunds will be given. If store credit is your preference, you'll be issued an Urge Gift Card loaded with the amount of your purchase, excluding shipping cost.

VIBRATORS ONLY!!

If you feel an item is defected, please call during normal business hours to inform us within 2 business days upon receiving your item.

If in fact we find the item is defected, at no cause by you, a replacement of the same item will be issued.

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